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Data Security

Learn about Afforai's data security measures, including certified cloud providers, encrypted data transmission, and private AI models.

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Written by Alec at Afforai
Updated this week

How Secure Is My Data with Afforai?

At Afforai, we are committed to providing a secure and reliable experience for our users. We understand the importance of protecting your data and ensuring the privacy of your information. Our platform is built upon industry-leading technologies which incorporates the latest security best practices to safeguard your data.

Cloud Infrastructure

We use multiple industry-leading cloud providers: Microsoft Azure and MongoDB to host our data and serve website content. All of which have the highest and most comprehensive security compliance and certifications.

Our data center region is located within the US, and all our data processors are SOC 2 Type II compliant. You can read more about each provider:

System Security

All sensitive data transmitted between our servers and your browser is encrypted using SSL/TLS encryption. This ensures that your data remains secure and confidential during transmission. In addition, all sensitive data is encrypted at rest.

Payments

We use Stripe to securely process payments. Stripe is a certified PCI Service Provider Level 1, the highest level of certification in the payments industry.

Learn more here.

Large Language Model

Azure GPT Models

At Afforai, we utilize a customized LLM model from Microsoft Azure OpenA to power our platform. Your prompts (inputs) and completions (outputs), your embeddings, and your training data:

  • are NOT available to other customers.

  • are NOT available to OpenAI.

  • are NOT used to improve OpenAI models.

  • are NOT used to improve any Microsoft or 3rd party products or services.

  • Your fine-tuned Azure OpenAI models are available exclusively for your use.

Claude Models

For users considering alternative AI models, we also support Claude AI models by Anthropic. When using these models, Anthropic's enterprise data security protocols apply, ensuring robust protection for your data.

For guaranteed data security, we recommend using our provided Azure GPT models, which are specifically designed to meet the highest standards of data protection and privacy.

The Azure OpenAI Service is fully controlled by Microsoft; Microsoft hosts the OpenAI models in Microsoft’s Azure environment and the Service does NOT interact with any services operated by OpenAI (e.g. ChatGPT, or the OpenAI API). You can read more about it here.

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