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Terms of Use

Discover Afforai's Terms of Use for clear guidelines on user conduct, billing, refunds, and intellectual property rights.

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Written by Alec at Afforai
Updated over a week ago

These Terms of Use govern your use of the website located at https://afforai.com and any related services provided by Afforai Inc. By accessing https://afforai.com, you agree to abide by these Terms of Use and to comply with all applicable laws and regulations. If you do not agree with these Terms of Use, you are prohibited from using or accessing this website or using any other services provided by Afforai Inc. We, Afforai Inc., reserve the right to review and amend any of these Terms of Use at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Use will take effect immediately from the date of publication. These Terms of Use were last updated on June 6, 2024.

Billing & Refunds

We charge you for access to the product in monthly and yearly plans. We offer refunds, either partial or in full through our 100% Money Back Guarantee terms below. You can easily cancel your subscription at any time you like. We will no longer charge you anything once you cancel your subscription. We may change our pricing, pricing policies, features, and access restrictions at any time.

100% Money Back Guarantee

We are confident in the quality of our services. If you are not satisfied with your subscription experience, we offer a 100% money back guarantee within 30 days of the original purchase date, applicable only to the first purchase of the monthly or annual subscription. Please note that this guarantee does not apply to API credits purchases.

Contact us at [email protected] to request your refund. The refund will be processed within 5 business days from the date of your request.

Fair Usage Limits

We employ the term “Unlimited” in our pricing plans to signify that we do not impose any arbitrary restrictions on the use of the service. However, to maintain the integrity, performance, and reliability of our system, and to ensure that all users have equitable access to the application, certain rate-limiting measures are necessary. Therefore, the provision of unlimited chat replies and unlimited data storage is subject to the following fair usage constraints, as delineated in this Policy:

We have categorized our AI models into two categories:

  • Category 1 - Standard AI Models:

    • Azure GPT-3.5

    • Claude v3 Haiku.

  • Category 2 - Advanced AIModels:

    • Azure GPT-4

    • Azure GPT-4 Omni

    • Claude v3 Sonnet

Free Plan have access to Category 1 models and can send up to 20 messages or queries per day. All subscription plans (Student, Pro, and Unlimited Plans) have access to Category 1 models and can send up to 500 messages or queries per day. Pro Plan and Unlimited Plan have access to category 2 models. The Pro Plan allows sending 20 messages every 3 hours, while the Unlimited Plan allows sending 50 messages every 3 hours. The Unlimited Plan Data Storage can store up to 100GB without having to contact our team.

Such limitations are generally adequate for the majority of our customers' needs. Should you require increased message throughput or data storage beyond these limits, please contact us directly at [email protected], providing details of your specific use-case. We will evaluate your request at our sole discretion and may choose to adjust the quota accordingly, subject to terms and conditions as deemed appropriate.

Prohibited activities include but are not limited to:

  • Automated or non-human interactions that exceed the stated usage limits.

  • Actions that interfere with, disrupt, or degrade the performance or functionality of the Services.

  • Reselling, sublicensing, or otherwise commercializing the Services without our express written consent.

We reserve the right to monitor usage to ensure compliance with this Policy. If we detect usage that we believe violates this Policy, we may take any action we deem appropriate, including:

  • Temporarily suspending or limiting access to the Services.

  • Terminating the user's account.

  • Issuing a warning.

Affiliate Program Terms

Commissions and Payments

  • Payment Schedule: Commissions are payable once a month. We will process payments for the previous month's earnings and send them to your designated PayPal account.

  • No Minimum Threshold: There is no minimum earnings threshold for payouts. Regardless of the amount earned, we will send your commission each month.

  • Payment Method: All affiliate payments will be made via PayPal. Ensure your PayPal account information is up-to-date to avoid any payment delays.

  • Currency: We will pay all commissions in USD ($).

Tracking Commissions

  • Platform: We use Rewardful to track all affiliate commissions. You can log in to your Rewardful account at any time to view your earnings and track the performance of your referral links.

By participating in our affiliate program, you agree to these terms and conditions. We reserve the right to modify these terms at any time, so please review them periodically.

Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;

  • remove any copyright or other proprietary notations from any materials and software on this website;

  • transfer the materials to another person or “mirror” the materials on any other server;

  • knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Afforai Inc. provides;

  • use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;

  • use this website or its associated services in violation of any applicable laws or regulations;

  • use this website in conjunction with sending unauthorized advertising or spam;

  • harvest, collect, or gather user data without the user’s consent; or

  • use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to Afforai Inc. and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use. This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Use, and may be terminated by Afforai Inc. at any time.

User-Generated Content

You retain your intellectual property ownership rights over content you submit to us for publication on our website. We will never claim ownership of your content, but we do require a license from you in order to use it. When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy. The license you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the license will continue until the relevant commercial or post has been discontinued by us. You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.

Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Afforai Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights. In no event shall Afforai Inc. or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Afforai Inc. or an authorized representative has been notified, orally or in writing, of the possibility of such damage. In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. Afforai Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Links

Afforai Inc. has not reviewed all the sites linked to our website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by Afforai Inc. of the site. Use of any such linked site is at your own risk, and we strongly advise you to make your own investigations with respect to the suitability of those sites.

Emails

We may use your email to contact you about your account, product updates, and other marketing activities. You can unsubscribe from these emails at any time you like.

Conditions

We reserve the right to change/amend the policy at any time. By continuing to use our platform, you agree to these terms and conditions. For any further information or inquiries, please feel free to contact us at [email protected].

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